Technology Business Management: OMB and GSA Need to Strengthen Efforts to Lead Federal Adoption

What GAO Identified

The Workplace of Management and Finances (OMB) and Common Solutions Administration (GSA) have taken ways to guide government-broad Know-how Organization Management adoption, but progress and results are constrained.

  • OMB’s initial 2017 designs for governing administration-large adoption expected agencies to report IT paying employing groups in the first two layers. OMB ongoing to call for reporting of these two levels in subsequent ideas. However, 5 a long time immediately after developing initial strategies, OMB experienced not expanded on necessities to include the rest of the taxonomy—the groups in layers 3 and 4, and subcategories for all layers (see figure).

Extent That the Office environment of Management and Budget’s (OMB) Programs Dealt with Components of the Know-how Enterprise Management Taxonomy Edition 3.

  • OMB and GSA assisted company attempts to apply the Know-how Organization Administration framework by, for illustration, developing implementation advice and a maturity product assessment device. On the other hand, OMB and GSA have not assessed company maturity. Additional, they have not analyzed the top quality of agencies’ info described in the first two levels.
  • OMB and GSA produced agency-noted information on the federal government’s IT Dashboard (layers 1 and 2), but did not disclose that about $31 billion in fiscal calendar year 2021 investments were excluded. Even further, they have not analyzed inconsistencies in fiscal calendar year 2022 knowledge, or tackled use of benchmarking that would help expending comparisons to companies of equivalent size or mission.

OMB and GSA officers maintain that Technological know-how Enterprise Management implementation carries on to be a precedence. Even so, till OMB establishes documented programs and company anticipations for the remainder of the taxonomy, uncertainty will cloud company efforts. More, the continuing absence of OMB route could avoid the federal federal government from totally obtaining intended gains this kind of as optimizing IT expending.

Why GAO Did This Examine

The government has confronted longstanding difficulties in IT management and investing transparency. In 2017, OMB announced its intention to increase insights into IT paying out by federal government-broad adoption of the Engineering Enterprise Administration Council’s framework.

This framework gives a common taxonomy that is organized into 4 layers (charge pools, IT towers, merchandise and companies, and enterprise models and abilities) supposed to present an organization’s full IT spending from different perspectives. These four layers are comprised of paying categories and subcategories.

GAO was questioned to report on Technological innovation Business Administration implementation. GAO’s aim was to establish development OMB and GSA have designed in the authorities-huge adoption energy. To do so, GAO analyzed and when compared options towards suitable standards, these types of as Technological know-how Business enterprise Administration Council guidance. It also analyzed facts, as reported by companies for fiscal a long time 2021 and 2022, and interviewed relevant officers.

Maria Flores

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