Senior Health Services Coordinator Renee Launches with Drug Discount Program

Norwalk senior citizen Jacqueline Ruiz-Lara has experienced her share of wellness troubles in recent years. A diabetic, Ruiz-Lara experienced open up-coronary heart operation three yrs in the past, has persistent difficulties with her knees and has suffered from a sequence of falls.

All of these challenges pressured her to make recurring journeys to the healthcare facility, not to mention the raft of prescription medications that she had to deal with and medical professional visits she experienced to arrange.

But a yr in the past, one particular of Ruiz-Lara’s medical professionals advisable she try out a new support intended to enable seniors navigate the overall health system and take care of their care – all with the objective of making it possible for her to age in location at her dwelling.

That new assistance was furnished by Santa Monica-based mostly SixD Inc. – accomplishing enterprise as Renee. Launched by the partner-and-spouse duo that had earlier started out physician home simply call and virtual check out enterprise Get Recover Inc. – dba Mend – Renee gives a own health concierge provider for its senior citizen consumers.

Nick Desai and Dr. Renee Dua, husband and wife team that co-founded Renee. (Photo by Ringo Chiu)
Dr. Renee Dua and Nick Desai, the husband-and-wife duo driving Renee.

This services involves reminders for shoppers to consider their medications or agenda appointments, getting people prescription drugs and providing them to the consumer, arranging health practitioner appointments and transportation to and from those people visits, and filling out the required paperwork, amid other expert services.

“I really feel so safe and sound with Renee, and the greatest portion is that I get to remain at household alternatively of ready at the healthcare facility for four or five several hours every single time I have a issue,” Ruiz-Lara claimed.

Renee went through a soft start a yr in the past with a lot more than $4 million in funding, secured a further $4 million-as well as in funding earlier this year and formally launched this month.

Simultaneously with its official start, Renee joined the ranks of companies supplying prescription drug-price cut systems. But as opposed to most these kinds of packages that offer discounted prices for personal prescription prescription drugs, Renee provides entire protection for around 500 medicines at a fixed value of $25 a month. A client using the discounted software pays just the $25 fee, no matter of how a lot of prescription medicine they use every thirty day period.

“We offer whole person-care journey management with a minimal-cost prescription method,” reported co-founder and Chief Executive Nick Desai. His spouse, Dr. Renee Dua, besides lending her identify to the organization, is the firm’s chief method officer she is also a practicing medical professional. It was Dua who came up with the inspiration for the organization just after acquiring to take care of her aging father and enduring initial-hand the complexities of arranging health care solutions and medicines.

The duo’s former startup, Mend, is nevertheless delivering doctor house simply call visits. According to website Crunchbase, Recover has elevated a overall of $162 million by means of four funding rounds.

Patients entry Renee through this application.

Overall health concierges

The thought of a health and fitness treatment provider concierge – or ombudsman – is nothing new: employer overall health options and hospitals have very long presented these services, in particular when individuals are discharged from the hospital. For individuals of constrained financial indicates, community government overall health care companies or social provider nonprofits have maintained equivalent services. There are also significant-end private health treatment concierges who for a sizeable rate assist their buyers navigate the complexities of modern wellbeing treatment.

But for several aged clients, family members usually stage in to make sure they are using all their medications often or transport them to and from medical doctor appointments.
Nevertheless the concierge services has been delivered, it has always been human-funds intense.

Renee, on the other hand, works by using an synthetic intelligence system to in essence automate the less difficult duties of compiling treatment orders, tracking treatment use, lining up transportation selections and the like. That lessens the time expended with every individual, making it possible for the firm’s eight concierges to handle as quite a few as 150 patients apiece.

One particular of the primary ambitions of the enterprise is to easy the patient’s day-to-day interactions with the wellbeing care process.

“With automation and our proactive technique, we are eliminating confusion all around medications, eligibility verification and protection,” Desai stated. “By doing all of these factors, we are reducing the amount of circumstances where time-consuming troubleshooting is essential.”


Flat-fee prescriptions

The other major goal is to become the a single-cease shop for individuals – specifically seniors – who want to continue to be in their personal homes and have to have all their overall health treatment managed.
And that is where the prescription drug price reduction method comes in. Renee’s software simplifies the method immensely for seniors, notably these on preset incomes. The software includes 500 frequently prescribed medicines. As very long as all the prescriptions that a shopper requires are on that listing, the consumer pays $25 for each thirty day period. All the rest of the do the job – filling the prescriptions and offering them – is overseen by Renee’s concierges.

If a prescription is not on the list of 500 integrated remedies, the concierge works with the patient’s insurance approach to guarantee that the medication is shipped at the insurance policy-protection cost.

This solution differs from most other price cut plans. Santa Monica-primarily based GoodRx Holdings Inc., for case in point, features steep discount rates on the prices its shoppers pay back for prescriptions. It also delivers a month to month membership payment – $10 a thirty day period for persons and $20 for families – but the big difference is that the buyer will have to nonetheless pay out some amount of money for just about every specific prescription, even if it is more than 80{8ba6a1175a1c659bbdaa9a04b06717769bcea92c0fdf198d429188ebbca09471} discounted from the manufacturer’s sector selling price.

The mixture of a wellbeing care concierge assistance and the flat-rate price reduction prescription strategy tends to make Renee stand out in an increasingly crowded discipline of purchaser-oriented health care corporations.

“There are loads of businesses and nonprofit group businesses that have become fantastic at guiding the patient on a single or an additional aspect of their overall health care journey,” said Jaja Liao, principal with 25 Madison, a New York-primarily based early-stage venture capital company. Liao is familiar with Renee’s method.

“Some companies target on arranging transportation, some others focus just on the treatment,” Liao continued. “But as far as I’m aware, no organization has put all this with each other in a customer or senior-helpful way.”

But Liao claimed the actual take a look at of Renee’s package of well being treatment management offerings will come in excess of time.

“They have to clearly show with this initial consumer iteration that they are building a large ample influence on the patients’ lives: Monitoring how significantly have they greater treatment adherence reduced missed health practitioner visits, and many others …,” she said. “They have to show this to the wellness care payers, and they have to clearly show it with sufficient buyer adoption.”


We supply whole particular person-treatment journey management with a very low-cost prescription method.
nick desai


In the end, the goal, she mentioned, is to get wellbeing care payers – regardless of whether personal coverage organizations or government packages this kind of as Medicare – on board with Renee’s overall health care concierge and administration choices.

If Renee buyer Ruiz-Lara is an indication, that may well not be as tough as it seems at the outset.

“I’m assigned to one person with Renee and she handles anything,” Ruiz-Lara said. “What’s much more, with Renee’s reminders, I now don’t ignore to get my remedies and they monitor all my vitals and deliver them right to my physicians. All this has manufactured issues less difficult to continue being at residence. I definitely intend to retain using Renee.”

Maria Flores

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